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Term & Service

Users are expected to observe and understand the Terms and Conditions applicable below before using the Service either from the Website and / or the application from (""). service is managed by PT Snapinn Global Asia ("Us"). By using the service, We assume you have read, agreed and were subject to the Terms and Conditions below. These Terms and Conditions constitute a valid and binding agreement between PT Snapinn Global Asia and you as a user. Please note, PT Snapinn Global Asia reserves the right to make changes to the Terms and Conditions of service at any time without your prior consent and notification. Archiving of changes to the Terms and Conditions of services will be made by PT Snapinn Global Asia.


  1. Account is a registered account when you register on the list / sign in menu through the service by including your email address
  2. The password is a set of letters and / or unique character that is confidential and known only to the owner of the Account and inputted by the User when using the service
  3. Services shall be facilities provided by as an accommodation platform to facilitate users in performing: (i) tracking and / or booking all types of accommodation including but not limited to houses, villas and apartments ("Property") as required; and / or (ii) the provision of Property to other users who need ("Hosting").
  4. The user is an individual who has accessed and / or used the service to (i) search and / or order the Property and / or Service Products as required ("Guests"); and / or (ii) provide Property for the Guests in need (the "Provider").
  5. Product Service is an offer of an event trip provided by in the framework of promotion to the User.
  6. PT Snapinn Global Asia is a legal entity established under the laws of the Republic of Indonesia which provides services called
  7. Websites are (i) sites with the domain "" and other related auxiliary sites, and / or applications owned and operated by Us, under the same name or not, and (ii) related facilities or functions / additions such as email, phone, SMS, notifications, or other content / communications.
  8. is an online platform to assist Users in performing searches as well as ordering and / or provision of various types of Property as per the requirements of Users.


By using or participating in, you represent and warrant that:

  1. You are an individual who is legally entitled to use the Service and has authority under the laws of the Republic of Indonesia to enter into binding agreements, in particular the Terms and Conditions of the Services Otherwise, we reserve the right by law to cancel the agreement made with you;
  2. All information submitted is true and accurate, and ensures the accuracy of such information;
  3. The use of the Website and Services offered by this does not violate any applicable laws and regulations; and
  4. You agree to make payment for every order of Property and / or Product Services provided at


You hereby declare to agree that:

  1. is an online platform to assist Users in performing the search and ordering and / or provision of Property as required by the User;
  2. We do not warrant that: (i) The Services and security features provided on the Website will be uninterrupted or error-free or (ii) the Website provides services that are free of viruses, malware or other harmful components.

  1. Through the Website, we assist you in tracking down and ordering and / or providing various types of Property Required Users. (i) By placing a reservation through the Website, you will be able to order the Property you wish on our Website. We will provide booking confirmation via email confirmation in accordance with our procedures. (ii) By placing an application in the Hosting menu on the Website, you may participate to provide Property to Users. We will provide confirmation regarding the provision of Property by you via email confirmation in accordance with our procedures. As for We reserve the right to refuse ordering / supply as set out below.
  2. We will make every effort to use our expertise with care in performing the Services, but We do not verify, and do not warrant, that all information provided is accurate, complete, correct or current available, and We are not responsible for any errors (including placement and typing errors).
  3. We reserve the right not to accept any reservation / provision of the Property (or in certain cases cancel the booking confirmation) at our sole discretion and for any reason and without giving a reason for rejection / cancellation / cancellation. Reasons for refusing a booking or canceling a booking confirmation as well as a denial of the provision of the Property may include but are not limited to: a violation of these Terms and Conditions, any indication of fraud or theft, alleged criminal activity, ordering and / or provision of suspicious Property, User providing inaccurate information , false or misleading, problems with electronic credit card communications, information or transactions, refusals to provide information, practical impediments, difficulties or communication bottlenecks, Real Errors (hereinafter described below), a history of violation of these Terms or refusals, or included in any "black list" or "list of observations" by governments or international organizations. In case the order is denied or canceled by Us and payment has been made, We will reimburse the amount already charged without any further fees. We may remove or delete these Website User accounts from time to time, temporarily or permanently. Deleted Users are prohibited from attempting to use the Website under any other name or through any other user.
  4. In certain cases, we may cancel or refuse reservations with regard to "Real Error", which does not depend on where the error originated. For the avoidance of doubt, a Real Mistake is a mistake on the Site (for example, in the case of a price) that no one rational person would consider worthy or make business understandable. The amount charged will be replaced at no further charge in such cases.

  1. The use of the Services can be done only by creating an Account. You are advised to provide the complete necessary information in order to assist Us to provide the Service that is appropriate and appropriate for you.
  2. You must provide accurate information, including but not limited to update information on the Account and agree to provide Us proof of any identity that we reasonably may request.
  3. You shall be personally responsible to keep your password confidential at all times. You are responsible for any activity that occurs on your Account including but not limited to the confidentiality of your information and is required to notify you immediately of any breach of security or unauthorized use of your Account. Similarly, you will not use someone else's account without permission. You hereby agree not to disguise your identity and represent yourself as another user of the Website and / or Services offered by You hereby acknowledge that is not liable for any loss caused by non-use valid from your Account. Notwithstanding the foregoing, you shall be liable for any loss affecting or any other side due to such unauthorized use.
  4. If you no longer have control over your Account, you are expected to promptly notify us (for example: Your account was hacked or your phone stolen) so that we may temporarily suspend and / or deactivate your Account as required. Please note that you are responsible for your use of your Account even if in case your Account is misused by other parties.

  1. Will not copy or distribute portions of this Website in any media without the prior written consent of first.
  2. Not alter, modify, or perform any other actions of this Website other than using this Website for a reasonable purpose / purpose only.
  3. Will always provide complete and accurate information in the Account creation process;
  4. Will not use automated systems, including but not limited to "robots," "spiders," "offline readers," "scrapers," etc. to access the Website for any purpose without the prior written consent of
  5. Not to misuse information or content from the Website, including but not limited to use on 'mirrored' sites, competitors, or third parties.
  6. Nothing shall be taken by any action which may be deemed by as an act which encumbers or disrupts or attempts to interfere with the work of the Website or of any third side participation in this Website.
  7. Agree to not to collect personal data, including but not limited to names or other Account information from the Website, or to use the communication systems provided by the Website for commercial purposes.
  8. Agree to comply with any additional Terms and Conditions which may apply to the reservation and / or provision of the Property or any other use of this part of the Website.


Content contained on the Website, including but not limited to text, software, photographs or other similar interactive features ("Data"), trademarks and logos contained therein ("Marks"), owned by, is governed by the prevailing laws and regulations in Indonesia. Data / Marks is protected by copyright, trademark, patent, trade secret and other laws, and as the owner retains all rights contained in Data and Marks. All trademarks, names, and logos on this Website are the property of their respective owners. Data on the Website is available for information purposes and not for other purposes such as, copied, replicated, distributed, transmitted, uploaded, broadcast, displayed, sold, licensed, used or exploited for any other purpose without the prior written consent of the owner.

PRIVACY, USE OF PERSONAL INFORMATION provides a Privacy Policy, so you will be informed of the use of information collected by through this Website. You hereby acknowledge and agree that you have read and agreed to the terms of the Privacy Policy on the Website.

PRIVACY, USE OF PERSONAL INFORMATION provides a Privacy Policy, so you will be informed of the use of information collected by through this Website. You hereby acknowledge and agree that you have read and agreed to the terms of the Privacy Policy on the Website.


This provision governs the prohibitions set by and becomes an integral part of the Terms and Conditions of Service You are not allowed to:

  1. Upload, post, transmit, transfer, distribute, modify, or facilitate the distribution of content, including any text, images, video, sound, data, information or software, to any portion of the Website by illegal means of harm and / or disadvantageous;
  2. Providing false or falsify misinformation or inaccurate information to, providing or creating links to external websites in violation of the Terms and Conditions of Service intended to harm or exploit individuals in any way or designed to collect personal information a person without the consent of the side concerned;
  3. Violates one's privacy through attempted collection or use or publication of personal information / data without the knowledge and consent of the side concerned.
  4. Transfer, assign, sub-treat or delegate your rights, duties and obligations to any side under these Terms and Conditions.


We reserve the right, but have no obligation to, monitor and review the information you submit through this Website. The reserves the right to do such things but is not limited to censoring, editing, deleting or prohibiting the transmission or receipt of information deemed inappropriate or in breach of these Terms and Conditions. We reserve the right to use such information as necessary for the purposes of the Website or to protect the rights of Without any Limitation, we also reserve the right to monitor and check information stored on the Website.


Note that the Property-related description displayed on the Website is a statement from the Property Provider. There is a possibility that the description contains an inaccuracy but is not limited to technical errors and typographical errors and We are not responsible for any such errors. Prices or specifications displayed on the Website may change at any time without prior notice. We may at any time exercise their right to make changes, corrections and improvements to the Website, and to the products or programs described in the information without prior notice.


  1. In the event of any failure during transaction or loss of data whether caused by User or by Program related to Website / technical error, We are not responsible.
  2. We reserve the right to cancel any subscription and / or provision of Property made by Users if deemed to be engaged in fraudulent activity or other activities that are contrary to applicable regulations, or in other circumstances when the termination and / or provision of the Property is deemed to contain or arise of errors or errors.
  3. We shall not be responsible for any losses arising from the cancellation of the Reservation / Provision of the Property on the part of Us due to any reason whatsoever.


  1. Prices listed on the Website may change from time to time subject to availability of reservations or other matters. The available price includes additional tax but does not include breakfast fee and other charges upon request of additional / special from Guests. The price will be displayed in detail so guests can see the amount to be paid. Regarding any additional charges due to use of credit card or inter-bank charges charged for shipping charges will be borne by the Guests.
  2. We only accept payment in Rupiah (Rp) and all tariffs on your booking confirmed in currencies other than Rupiah (Rp) can be converted into Rupiah (Rp) at current exchange rates.


  1. At the time a Guest makes an order for a Property, We will send your booking details to the Property Provider. If the booking is received by the Property Provider then We will send a confirmation email for and on behalf of the Property Provider to you;
  2. Guests who have agreed to place an Order through the Service of are required to make payment according to the procedures set out on the Website when making the booking process with the total fees set by the Property Provider. Please keep the proof of transfer or proof of payment you have made;
  3. If payment made beyond the time limit to pay will result in the order being aborted. in addition, if there is a shortage of payments made by the Guest, then automatically will be rejected the payment. In the future, User may make a refund with a predetermined total cost if the payment term specified by the system on the Website is still valid;
  4. Cancellation of Reservation of Property which has been made through the Service may only be made by the Guest before Guest makes payment;
  5. The cancellation referred to in point 4 above may be made by the Guest by means of not making payment according to the applicable procedure, thus the system on the Website will automatically cancel the booking;
  6. In the event that the Guest canceled the booking after making payment according to the applicable procedure, then the payment may not be refunded;
  7. In the event that the cancellation of the booking after payment is made not by the Guest, then the payment may be refunded with approval and / or inspection process from us first;
  8. Policies relating to cancellations and other information concerning reservations for any Property may be subject to complaint;
  9. If you are planning to travel with your pet, we advise you to ensure in advance that there is no prohibition by the Property Provider for that matter and We are not responsible for this policy.


  1. Provided that you are an individual who uses the Website and / or has registered an Account as a Property Provider, you represent and warrant that you are competent and authorized to enter into an agreement and operate as a Property Provider and declare that they are bound and abide by the Terms and Terms of Service
  2. By registering an Account as a Property Provider, you consent and submit to fulfill any request or request for information for the purpose of verifying the legality of you.
  3. With this, the Property Provider will not:
    • Uploading the Property related information on the Website that is contrary to the laws and regulations and the prevailing social values ??and norms in Indonesia and does not contain any negative matters that may harm others;
    • Provide false information about any information relating to the Property Provider;
    • Include unauthorized third-side brand names or keywords in an Account profile or other postings, messages or submissions made on or through the Website;
    • Include false / deceptive / incorrect information on the profile for each uploaded Property;
    • Take action with the aim of avoiding any fees that will be charged to the Provider of the Property Provider;
    • Committing fraud or other criminal offenses or errors of promotion or partnership to be held by;
    • Use this Property Provider or Website profile in order to promote services not provided by through the Website or services not recognized in the category on the Website and / or services that are unlawful;
    • Persuade and / or urge Guests or others to make payments or do things not specifically allowed by;
    • Offer or provide services that conflict with the Terms and conditions of service, Privacy Policy, or other terms on
    In the event that the Property Provider is found to be in violation of the provisions set forth in point 3 above, the Property Provider shall be liable to sanctions in accordance with applicable laws and regulations.
  4. The Property Provider reserves the right to self-determinex the price for any Property provided through the Website. Each payment transaction for the Property booked by the Guest, the Property Provider shall be entitled entirely to such payment and shall be recorded in the Property Provider Account.


In the event of any fraud or misuse of your credit card by a third side, you should contact your bank or card issuer immediately after you become aware of such misuse. In this regard, we will not be liable for any incident of credit card fraud or misuse of your credit card by a third side, without prejudice to whether the fraudulent or misuse incident is committed through the Service. We are under no obligation to refund any payment or reimburse you as a result of such fraud. As part of Our good faith, we may provide you with a form of compensation based on our review and approval. You will only be entitled to compensation if the order is made through our secure server and fraud or misuse of your credit card is the result of our mistake or omission and not the result of your own mistake when using our secure server.


You agree and agree that is authorized to display advertisements and promotions on the Service. The manner, mode, scope of advertisements by on the Website may vary and the appearance of advertisements on the Website does not imply endorsement by of the product or of any damages arising as a result of the presence of advertisements on the Website.

The Website or third side may provide links, contacts and / or phone numbers to other Websites / sources, including but not limited to social networks, blogs, and similar Websites where you may engage in activities on the Website using an existing Account for entered into a Third Side Website. You agree that has no responsibility for the presence of the Website / external sources and is not responsible for the content, advertising, products, goods and services in or from such Websites / Resources. Websites of third parties may not constitute a justification of of the third side Website nor any products or services offered, unless expressly stated on the Website. Any questions and concerns about material provided by third parties should be forwarded / addressed directly to applicable third parties.

Regarding third side Websites, we will not monitor or control any matters relating to the Website. This is because the provision is only for convenience even though the link is provided by Us. It should be understood that links to third side Websites do not signify endorsement of Us or any side affiliated with a third side Website.


We reserve the right to revise or discontinue the Website or any part thereof temporarily or permanently with or without prior notice. You agree that we shall not be liable to you or any third side for any changes made, suspensions or termination of the Services In its sole discretion, we reserve the right to remove, dismiss or deactivate an Account, withhold an email address or IP address, or dismiss your access or participation in the use of the Website and any portion thereof for any reasonable reason at any time. Your right to participate in any form on the Website will terminate automatically upon your termination or termination of the Account. After the Account stops, the following will occur:

  1. Your account will be immediately disabled by and thereafter you will not be able to re-access it to the Account or any other data / documents contained in your Account. However, the remainder of the data is likely to settle in the system;
  2. We will not be liable to you or any third side for any termination of your access to the Website. will retain the right to use the data collected from the use of the Website.


We are exempt from responsibility for performing obligations if the failure in the performance of such obligations is caused by an event caused by any action or condition beyond your reasonable control either by You or We ("Force Majeure"). Force Majeure events include but are not limited to natural disasters such as earthquakes, trufan, floods or continuous rain, epidemics, riots, war declarations, wars, military acts, terrorist acts, embargoes, sanctions, changes to laws or regulations. We will not be liable for any damages or losses caused by any means to any side if We can not process your booking due to the Force Majeure Event.


  1. You agree that the risks of using the Website will be your responsibility. and all directors and employees will not provide any warranty either in the form of a letter or implied or otherwise have any responsibility for any direct, indirect, special, or consequential damages, losses, or injuries arising as a result of connection with the Website, including from use or incapability of use, including but not limited to:
    • Regarding the accuracy, completeness, trade, quality of satisfaction, service / operation-free interruption or error, continuity and availability of services / operations, suitability and usefulness in accordance with third parties or other services, suitability for certain purposes, privacy rights and absence of infringement third side to the Website / services that provides;
    • Any errors, omissions or inaccuracies in messages, transmissions or actions, whether posted, emailed, transmitted, transmitted, advertised, offered or contained on the Website (by or third side through the Website);
    • Unauthorized access to or use of the Website, server, data, or information;
    • Dismissal or interruption of transmission to or from the Website;
    • Computer viruses, Worms, Trojan Horses, or other malware, or through unauthorized access or imposition of network capacity, whether deployed to or through the Website, whether due to third side actions or other conditions;
    • Transactions or transmissions between you and any third side providing products or services in any form and medium.
    • Abuse, harassment, stalking, threats, defamation, and any offensive, infringing, or offensive, material, content, messages, transmissions or actions by users of the Website.
  2. In any case we will not be liable to you or anyone at any cost of damage or injuries in any kind or form which may arise from the use of the Website
  3. You agree to indemnify and hold harmless Us and its subsidiaries, affiliates, officers, directors, agents and employees against any claim or demand, including reasonable legal fees, filed by a third side on the ground or as a result of your breach of these Terms and Conditions this or any documents covered therein, or any violation of any law or right of any third side by you. Our failure to take action against any violation committed by you or any other side shall not constitute a waiver of the right to take action for any subsequent violations or similar offenses.


Hereby the Parties agree to exclude the provisions of Clause 1226 of the Civil law book applicable in the event of termination of this Agreement.


These Terms and Conditions are governed by and subject to the laws of the Republic of Indonesia. You agree to submit to the jurisdiction of the Tangerang District Court of Justice in the event of a claim or dispute. If you agree to release along with all directors and employees from any claims or charge, including attorneys' fees and court costs that may arise from the dispute.


If any one or more provisions of these Terms and Conditions are to be declared invalid, illegal or unenforceable in any case under applicable law or decision, then the validity, legality and performance of other terms and agreements contained or contemplated in the Terms and these provisions shall not be affected or interrupted in any way and We will make the best efforts to change the terms such unauthorized, illegal or unenforceable provisions, within the range necessary to be valid, legal and enforceable so as to be consistent with the intent of


The Terms and Conditions of Service along with the Privacy Policy or other Additional Policies published by are the entire agreement between you and the Website. If any of these Terms and Conditions are found to be invalid by the court or the competent authority, the invalidity of such provision shall not affect the other Terms and Conditions of Service and will remain binding.

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